Frequently Asked Questions
Everything you need to know about your BARBER PRO experience.
How long does shipping take for professional equipment?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for urgent tool replacements and supply restocks.
What is your return policy on opened grooming products?
For hygiene and safety reasons, we cannot accept returns on opened liquids, pomades, or blades. However, unused tools and hardware can be returned within 30 days in their original packaging.
Do your electronic tools come with a warranty?
Yes, all professional clippers, trimmers, and dryers carry a 1-year manufacturer warranty covering any mechanical defects or workmanship issues.
Do you offer wholesale pricing for barber shops?
We provide bulk discounts for licensed professionals and shop owners. Please contact our sales team with your license number to set up a trade account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.